Refund Policy

Credits are prepaid digital entitlements. Unused credits may be eligible for review-based refunds where required by law or where we approve the request in our discretion.

Credits already consumed by completed AI generation tasks are generally non-refundable unless required by law or caused by a confirmed platform or provider error.

Membership charges cover the current billing period. If you schedule cancellation, membership access continues until the period ends and the current period charge is not automatically refunded.

A refund, chargeback, or dispute may cause unused membership credits to be removed and may require manual account review.

When a generation fails because of a platform or provider error after credits were deducted, we aim to return the affected credits automatically or after support review.

Email support@designhint.com with your account email, order information, and reason. We aim to respond within 3 business days.